Global Online and E-commerce Assistant Internship – Kilian Paris

KILIAN PARIS GLOBAL DIGITAL AND E-COMMERCE INTERN – JULY 2023 (6 Months) THE ESTEE LAUDER COMPANIES MAIN OBJECTIVE : Assist and support the Ecommerce team THE COMPANY: KILIAN is a fragrance brand created by Kilian Hennessy. When launching his brand, Kilian’s goal was to put perfumery back on its pedestal and return it to its former glory, the way perfumery existed in the late 19th and early 20th centuries. While maintaining this sense of eternity, it was also very important for Kilian to add a contemporary twist. As the Kilian brand evolves and matures, the one aspect which remains consistent is that every product created embodies ultimate sophistication and timeless luxury. The brand is part of Estee Lauder Companies. KEY RESPONSIBILITIES The online assistant has a key coordination role within the online global team being in contact with the different regions, teams and working on all the 360 online activations on global and European levels. Global Online Support Participate in the monthly e-merchandising guidelines creation for brand.com and seasonal guidelines for e-retailers Ensure the excellence in execution for each online launch with content availability for all markets and recommendations (assets, product description creation, dedicated pages) Participate in the creation of the 360 animation online plan to support each launch. Support e-CRM strategy with brief creation Creative briefing on assets with Image team for the site animation, newsletter, e-retail banners etc. Monitor activations lead by regions on brand.com & e-retailer with specific assessments Help collecting monthly report data from the regional teams Deep dive into the online KPIs with the online team to help improve these KPIs Study the competitive environments to make sure we are the best in class Support the online team in the different key launches (gift cards, new brand.com, China & Russia acceleration, Virtual Try On implementation, new e-retail door etc.) EMEA brand.com & e-retailers Manage the website e-merchandising & content creation via the CMS Monitor the website www.bykilian.fr to make sure there is no bugs Participate in UX optimization to ensure the best luxury Kilian journey Creation of tickets with Development teams for bugs & optimizations Ensure stock availability and good communication with customer service Qualifications QUALIFICATIONS Master degree student or Business School. (End-of-studies internship preferred) First experience in Digital Marketing and/or E-Commerce preferred. Fluent in English and French and enjoys working in an international environment. Rigorous, detail-oriented, with excellent interpersonal &organizational skills and desire to lead in projects. Understanding of the luxury industry is a plus. Job: Online / E-Commerce Primary Location: FR-Paris Job Type: Internship Schedule: Full-time Shift: 1st (Day) Shift Job Number: 232112